- lace the mada card of the account on which the transaction are to be carried out.
- Input the card PIN
- Choose to speak to Bank Albilad agent
- Provide Bank Albilad agent with the type of service required
- Enter the ID via the ID reader (National Identity or Iqama) and verify the validity of the identity as well as the expiry date.
- Sign on the designated screen to match the signature.
- Bank Albilad agent carries out the required service and delivers the customer a receipt.
Service availability
Bank Albilad agent will be available from 09:30 am till 04:30 pm following the official banks working hours. Outside these working hours the machine works as a normal ATM machine